Manager, Technical Marketing provides technical solutions to customers regarding products/applications and provides hands on support, including pre-sales and post-sales support to customer. He or she supports sales account manger to form account strategy and share responsibility of account relationship. He or she provides the emerging customer needs for product development roadmap.
- Job Functions:
- Essential: Responsibilities include providing direct customer engineering support, developing tools for both customers and sales team to help design company product in customers' applications. He or she also facilitates new business by participating in sales presentations, developing relationships, and managing new product trials. He or she is responsible for enabling customer solution, building business opportunity and leading technical requirement definition. One should coordinate all level of resources of the company to win the design-in and resolve technical issues. In addition, he or she generates technical documentation such as data sheets and applications notes to help customers.
- Supplementary: Ability to interface across different departments (Sales, ENG, and PLM) to share technical knowledge and customer activities.
- Job Requirement:
- Training or Skills: Proven ability and drive to quickly adapt and extend comprehension in technical areas. Good communication skills, team worker, self-starter and result-oriented.
- Experience: Bachelor degree in physics or engineering minimum. At least 4 years prior experience in fiber optical industry is required and experience in sales, marketing, or PLM is preferred.
- Location: Fremont, California